Ticket Refunds

Our ticketing agent has now handed over the responsibility for refunds to the Wings Over Wairarapa Event team. Please contact if you still need either a partial refund of your 3 day ticket or if you haven’t received your Sunday refund as yet.

For your information:

  • If you purchased a 3 Day Pass, you are entitled to a partial refund of the total cost on request.

  • If your card has expired since the time of purchasing, please refer to the below information.

All customers that have purchased through a TicketDirect Outlet or Call Centre must email: with the following details:

- Full name used when purchasing
- Customer ID Number
- Type of tickets purchased
- Bank Account you would like the refund made in to

If you have any questions or concerns, please email